Telesales Lady Interview Question:

Tell me what Are The Factors That Contribute To Projecting A Positive Image Of Yourself To The Customer?

Submitted by: Muhammad

In the telemarketing industry it is critical that you know how to use your voice and choose your words to project a positive image while placing or taking a call. Factors that impact image over the telephone are:

☛ Vocal quality
☛ Vocal tone
☛ Rate of speech
☛ Pitch of the tone
☛ Attitude
☛ Body language
☛ Use of appropriate words
Submitted by: Muhammad