Telesales Representative(TSR) Interview Question:

Tell me what is deceptive telemarketing and how can it be avoided?

Submitted by: Muhammad

Telemarketing is termed deceptive when misleading information of product is conveyed to attract customers. Deceptive telemarketing can be avoided by taking the following measures :

☛ No telemarketer should represent a product with false or misleading information.
☛ Lottery, chance and skill based offers should not be offered where :
☛ Delivery of prize is conditional and is not conveyed at begining.
☛ Information about the prize is incorrect.
☛ Offering products at no cost or less price when based on terms and conditions not specified before purchase should not be carried out.
☛ Selling products at a very high rate.
Submitted by: Muhammad