Territory Sales Manager Interview Question:

Tell me why do you think listening skills are so important in a sales role?

Submitted by: Muhammad

You have to listen to the customer to be able to sell to them. The first part of the conversation sets a mood and introduces the customer to the company and product, then you ask some questions and the answers will give clues to their needs and desires. Only by listening can you know if it is possible to close a deal.
Submitted by: Muhammad