Business Management Interview Question:

The fact that 70-80 percent of a manager's time is taken up by his interactions with others, highlights the need for effective communication for successful management. Which of the following strategies is not likely to improve communication effectiveness?
a) Avoiding non-verbal cues
b) Using simple, unambiguous language
c) Using active listening techniques
d) Using appropriate and consistent nonverbal cues
e) Using the feedback loop in the communication process.

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a) Avoiding non-verbal cues
Explanation:
Avoiding non-verbal cues is not likely to improve communication effectiveness. Rather, non-verbal cues are very important for effective communication as they often help in understanding the hidden feelings in people.
Hence, from above discussion, we can infer that option (a) is correct.
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