Your client is upset with you for a mistake you made, how do you react?
Submitted by: AdministratorAcknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator
Submitted by: Administrator
Read Online Customer Support Consultant Job Interview Questions And Answers
Top Customer Support Consultant Questions:
| ☺ | What will your ramp time be before you become a meaningful contributor? |
| ☺ | Why do you want to leave your current company As Customer Support Consultant? |
| ☺ | What type of people do you not work well with? |
| ☺ | Have you ever you have been in a position As Customer Support Consultant where you've had to fire someone? How did you feel about that experience? |
| ☺ | Tell me about a time when you had to give someone difficult feedback As Customer Support Consultant? |
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