Marketing Consultant Interview Question:

Explain me what Would You Do If A Customer Complains That The Coffee Tastes Terrible?

Submitted by: Muhammad

I would take her complaint seriously. I would take some from the dispenser that hers came from and smell and taste it. If it seemed off, I would make a fresh brew. If it seemed fine, I would offer her the option of trying another brew, as this one may not have been to her taste.
Submitted by: Muhammad