Explain me factors that can be an obstacle for CRM (Customer Relationship Management/ Manager) success to an organization?
Submitted by: MuhammadThe obstacle for CRM success to an organization include
☛ Absence of a clear transitional process
☛ The main focus is on product sale and geographical segmentation of market
☛ Key performance measurements are not tracked
☛ Weak functional organization of a company
☛ Lack of response to customers feedback and recommendations
☛ Introducing other technology without implementing the necessary framework
Submitted by: Muhammad
☛ Absence of a clear transitional process
☛ The main focus is on product sale and geographical segmentation of market
☛ Key performance measurements are not tracked
☛ Weak functional organization of a company
☛ Lack of response to customers feedback and recommendations
☛ Introducing other technology without implementing the necessary framework
Submitted by: Muhammad
Read Online Customer Relationship Officer Job Interview Questions And Answers
Top Customer Relationship Officer Questions
| ☺ | Explain me about a customer service policy that you have developed and implemented? |
| ☺ | Tell us what have you done to improve work processes in the customer service division? |
| ☺ | Explain me what is good customer service? |
| ☺ | Why do you want to work in this industry as Customer Relationship Officer? |
Top Customer Services Categories
| ☺ | WASH (Water, Sanitation, and Hygiene) Officer Interview Questions. |
| ☺ | Customer Relationship Officer Interview Questions. |
| ☺ | Humanitarian Affair Officer Interview Questions. |
| ☺ | Motorway Police Interview Questions. |
| ☺ | Janitor Interview Questions. |
