Is the system as reliable as the old-fashioned network?
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Early VoIP services often sounded tinny, delayed or digitized. In recent years, the technology has gotten much better, and Guzman & Co. analyst Pat Comack said it won't be long before it achieves the tech industry's vaunted "five 9s" level -- 99.999 percent reliability. For now, VoIP may not be perfect, but cell phones have made people more accepting of less-than-ideal sonic conditions.
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