Tell us have you ever encountered a serious conflict with a supervisor?
Submitted by: MuhammadI cannot say I have ever had a serious conflict, as I have a good work ethic and my job performance is excellent. There have been some instances where I have encountered disagreements as to the best way of handling a specific customer issue. In these circumstances, I have been able to discuss the problem with my supervisor and arrive at a solution that was both satisfactory to the customer and met with my supervisor's approval.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Call Center Team Leader Job Interview Questions And Answers
Top Call Center Team Leader Questions
| ☺ | Explain me why do you want to work for our company as Call Center Team Leader? |
| ☺ | Explain me how would you handle a call from an angry customer? |
| ☺ | Can you explain about a time when a customer call was escalated to your attention. How did you handle it? What was the outcome? |
| ☺ | Suppose I am an angry customer; How would you talk me down? |
| ☺ | Tell me how many calls per hour can you make/receive? |
Top Human Resource (HR) Categories
| ☺ | Technical Support Interview Questions. |
| ☺ | Office Boy Interview Questions. |
| ☺ | Project Assistant Interview Questions. |
| ☺ | HR Officer Interview Questions. |
| ☺ | Business process outsourcing (BPO) Interview Questions. |
