HR Grievance Handling Interview Question:

Tell us what precautions would you suggest to the HR Manager to make the grievance handling process more effective?

Submitted by: Administrator

- Give the employee an opportunity to speak openly
- Conduct the meeting in private
- Listen carefully with sincere interest without interruption or arguments
- Don't just go by the symptoms – try to establish the actual reason
- Check the policy and records – don't jump to conclusions
- Provide a timeline for the solution and act within it – don't delay
- Provide an amicable, mutually acceptable solution
- Do not publicise.
Submitted by: Administrator