Clerical Questions and Answers
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1 :: What do you consider to be the most important qualities for this clerical/administrative job?

A clerical or administrative type job mostly involves information management and communication. Qualities like good listening and communication skills, planning and organizing, flexibility, adaptability, independent judgment, confidentiality, attention to detail and accuracy are all key to clerical jobs.
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2 :: Describe any innovations you successfully made in your last job to improve efficiency?

The interviewer wants to know if you are able to analyze a problem and come up with a workable solution. Show how you use your initiative to pro-actively make positive changes.
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3 :: How do you prioritize your work?

Describe the techniques you use to organize your work. How do you determine the importance and urgency of a task? What else do you consider when prioritizing your work - for example, the available resources to complete the task? Show how you are able to use your judgment and plan the most appropriate course of action.
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4 :: Can you give me an example of the sort of deadlines you had to meet?

Be specific about any daily, weekly, quarterly deadlines you regularly had to meet. Explain how you scheduled your activities to ensure that you did meet the deadlines.
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5 :: Describe the busiest work situation you have recently had?

Again have an example ready for the interviewer. Describe the situation, the actions you took to meet the demands and the outcome. Focus on your ability to perform under pressure by planning and prioritizing successfully. Avoid making negative comments about having to handle a busy situation but rather convince the interviewer that you enjoyed the challenge.
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