Operations Management Questions and Answers
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1 :: Which of the following is the least likely decision to be made by Operations Managers?

► 1. How to use quality techniques to reduce waste
► 2. Designing and improving the jobs of the workforce
► 3. Deciding which market areas to manufacture products for
► 4. Selecting the location and layout of a facility
► 5. How much capacity is required to balance demand

3.Deciding which market areas to manufacture products for
Is This Answer Correct?    18 Yes 5 No
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2 :: Which of the following would not be normally considered as a key feature of Operations Management?

► 1. Most new technology is implemented in Operations areas
► 2. Operations is the part of an organization which creates wealth through the management of the transformation process
► 3. Operations researches mathematical techniques for optimizing processes
► 4. Operations is the area of a business where most people work
► 5. World class Operations can give an organization competitive advantage

2.Operations is the part of an organization which creates wealth through the management of the transformation process
Is This Answer Correct?    7 Yes 0 No
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3 :: Which of the following would not normally be considered a general characteristic of a service?

► 1. Production and consumption can always be spatially separated
► 2. Many services involve both tangible and intangible outputs
► 3. Production and sales cannot easily be separated functionally
► 4. Production and consumption are simultaneous
► 5. Low contact services can often be made more efficient than high contact services

1. Production and consumption can always be spatially separated
Is This Answer Correct?    4 Yes 0 No
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5 :: Which of the following activities is not a direct responsibility of operations management?

► 1. Planning and controlling the operation
► 2. Designing the operation’s products, services and processes
► 3. Developing an operations strategy for the operation
► 4. Determining the exact mix of products and services that customers will want

4. Determining the exact mix of products and services that customers will want
Is This Answer Correct?    6 Yes 1 No
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