Operations Management Questions and Answers
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Q - 1 Which of the following is the least likely decision to be made by Operations Managers?

Ans- ► 1. How to use quality techniques to reduce waste
► 2. Designing and improving the jobs of the workforce
► 3. Deciding which market areas to manufacture products for
► 4. Selecting the location and layout of a facility
► 5. How much capacity is required to balance demand

3.Deciding which market areas to manufacture products for
Is This Answer Correct?    24 Yes 5 No
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Q - 2 Which of the following would not be normally considered as a key feature of Operations Management?

Ans- ► 1. Most new technology is implemented in Operations areas
► 2. Operations is the part of an organization which creates wealth through the management of the transformation process
► 3. Operations researches mathematical techniques for optimizing processes
► 4. Operations is the area of a business where most people work
► 5. World class Operations can give an organization competitive advantage

2.Operations is the part of an organization which creates wealth through the management of the transformation process
Is This Answer Correct?    12 Yes 0 No
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Q - 3 Which of the following would not normally be considered a general characteristic of a service?

Ans- ► 1. Production and consumption can always be spatially separated
► 2. Many services involve both tangible and intangible outputs
► 3. Production and sales cannot easily be separated functionally
► 4. Production and consumption are simultaneous
► 5. Low contact services can often be made more efficient than high contact services

1. Production and consumption can always be spatially separated
Is This Answer Correct?    10 Yes 0 No
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Q - 5 Which of the following activities is not a direct responsibility of operations management?

Ans- ► 1. Planning and controlling the operation
► 2. Designing the operation's products, services and processes
► 3. Developing an operations strategy for the operation
► 4. Determining the exact mix of products and services that customers will want

4. Determining the exact mix of products and services that customers will want
Is This Answer Correct?    8 Yes 1 No
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