Explain me about a situation where you had to deal with an angry customer?
Submitted by: MuhammadCustomer service skills are essential for any frontline banking job. Your example should display good listening skills, the ability to clarify the customer's needs and to respond with patience and empathy.
Show how you develop positive customer relationships by trying to meet the customer's expectations and taking responsibility for the customer's satisfaction.
Submitted by: Muhammad
Show how you develop positive customer relationships by trying to meet the customer's expectations and taking responsibility for the customer's satisfaction.
Submitted by: Muhammad
Read Online Citi Bank Job Interview Questions And Answers
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