Your client is upset with you for a mistake you made, how do you react?
Submitted by: AdministratorAcknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator
Submitted by: Administrator
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Top Board Runner Questions:
☺ | What problems have you encountered at work? |
☺ | How do you handle stressful situations? |
☺ | Give me an example of an emergency situation that you faced. How did you handle it? |
☺ | Your client is upset with you for a mistake you made, how do you react? |
☺ | What do you think we could do better or differently? |
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