Banking Loan Officer General Question:

Your client is upset with you for a mistake you made, how do you react?

Submitted by: Administrator

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator

☺	Explain me about a time when you reached a goal within a tight deadline?

☺	Do you have the ability to articulate a vision and to get others involved to carry it out?

☺	What problems have you encountered at work?

☺	Describe a time when you put your needs aside to help a co-worker understand a task. How did you assist them? What was the result?

☺	Your client is upset with you for a mistake you made, how do you react?

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