Tell me how do you deal with difficult people? Can you give us a specific example?
Submitted by: MuhammadCustomer support is one part of a community manager role. It's important to share how you'd handle a situation with a difficult person in the community. You may have your own process, but experts say listening, showing empathy and not taking it personally is always a good approach.
Submitted by: Muhammad
Submitted by: Muhammad
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Top Community Manager Questions
☺ | Explain me what initiatives would you take to increase engagement/retention/growth in our community? |
☺ | Explain me how would you announce a new feature, initiative or respond to problematic users of the website? |
☺ | Tell us what experience do you have when it comes to discussing our recently posted COMMUNITY MANAGER position? |
☺ | Explain how are your presentation skills? How do you prepare for presentations? |
☺ | Tell us in what way are you a community person? |
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