Senior Claims Representative Question:

Your client is upset with you for a mistake you made, how do you react?

Submitted by: Administrator

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator

☺	How do you ensure all of your work gets accomplished in a productive manner?

☺	Do you like to start personal relationships with other employees?

☺	Give me an example of an emergency situation that you faced. How did you handle it?

☺	Have you got any questions?

☺	Where do you see yourself professionally five years from now As Senior Claims Representative?

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