Explain how would you calm down a particularly irate customer?
Submitted by: MuhammadI do not believe in arguing - so I will listen to what he or she has to say first without interrupting. When I know for sure what is bothering him or her, I will try to look for a solution that satisfies the customer and is also within the policies and procedures of my place of work
Submitted by: Muhammad
Submitted by: Muhammad
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