1. Tell us what's been your biggest failure to date as Beauty Consultant?
Describe your biggest failure and discuss what you've learned from it and ideally how you've been successful since because of that lesson.
2. Tell us what do you aspire to be?
Discuss your aspirations for the near, immediate and long term. You want to show them you are thinking of making an impact now as well as the future.
3. Tell us how do you stay up to date with industry as Beauty Consultant?
Discuss how you stay up to date by reading industry specific sites, magazines, and Google / yahoo news. Also make sure you stay up to date by reading the current news on the company's website.
4. Explain as Beauty consultant position, how would your co-workers describe you?
Questions such as this one are asked with the aim of getting you to discuss some of your qualities, perhaps hidden that you wouldn't have mentioned if you weren't asked.
“Well, my colleagues will tell you they can count on me. They will tell you that I am a team player and someone they enjoy working with.”
5. Tell me how do you know so much about all this?
A major part of my work as a beauty advisor is to research what the competition is doing. This is why I am always on top of things and can accurately make comparisons with competitive brands. It is all part of the game.
6. Can you tell us how would you describe the application and interview process?
It was, I feel like any other job. You go in. You fill out the application. They ask you for an interview, if they want you. Then, they'll talk to you. They'll ask you about experience and what not and what you want, what you're interested in doing. It's pretty much it.
7. Tell us how important is the vision of the company to you as Beauty Consultant?
It should be very important if you want a long standing career. Remember, you're investing your time, energy and earnings potential into a company so you want to make sure it's a sustainably successful company that will grow with you over the long haul.
8. Tell us why do you want to work here as Beauty Consultant?
Know at least 3 strong reasons about why you want to work at the company. You could discuss their vision, products, the people, the career opportunities, and the culture.
9. Tell us how do you handle irate or dissatisfied clients?
My modus operandi when handling irate or dissatisfied clients is simple – be polite. Politeness is usually the solution to everything. I listen to their grievances and try to provide them with extra services to make sure that they do not go home angry. I also try to get into the nitty gritty of what happened that made the client angry.
10. Tell us what has been your experience as a beauty advisor been like in the past?
Assessing clients' skin and hair types and offering skin and hair care advice has been my basic duty in this role. In addition to this, I have been selling retail makeup and hair care products to clients, by providing them with information on the company's products and product lines.
A little job rotation never hurt anyone. I would actually be quite pleased if I were given the responsibility of providing therapeutic services to clients for a day. It will give me a chance to brush up on my skills in beauty therapy and still keep me in touch with my work as a manager.
12. Please explain as a beauty salon manager, what skills do you think one should have?
Coordination and customer service-orientation are primary. Apart from these, it is imperative to know scheduling systems inside-out, possess the ability to handle large client influx and manage cross-selling activities. What is also important is great communication skills and an organized mind.
13. Tell us what are your presentation skills like as Beauty Consultant?
Make sure you share a story that demonstrates your presentation skills in front of many people. If you are really brave, offer to give a snippet of that presentation to the interviewer. This will definitely be different from what most people do.
14. Tell us as Beauty consultant position, please tell me about yourself?
This question is one of the most frequently asked questions. Where do you start? What do they really want to know? Are you to begin from elementary school or college? You have to be very careful on how you answer this question because your answer here sets the tone for the rest of the interview. This question is mostly asked as an icebreaker but if you did not prepare for it, it becomes a real problem.
15. Tell us what do you see yourself doing in the next 5 years?
Once I am sure that I know all there is to know about beauty products and their use, I intend to take up a course as a beautician. Then I have my heart set on opening my own spa.
16. Tell us what makes the work of a beauty salon manager interesting for you?
I am a people person and the fact that I get to meet different types of people every day is motivation enough for me to work at this position. Also, the work in itself is quite interesting as there is always something new happening and I get to learn the ropes on a daily basis. This makes it an excellent career for someone like me.
17. Can you tell us what was the work environment like?
It was kind of serious just because of my managers and stuff. But it's really upbeat, it's pretty flexible. They're really understanding. But you have to be really personable with the customers so they let you interact with them a little bit more than other jobs. It's a very light environment.
18. Tell us what does your professional network look like as Beauty Consultant?
If you have a professional network, discuss it detail (# of contacts, people you know, their positions and what you've learned from them or how you've worked with them). If you don't have one, discuss how you would develop one (career fairs, networking events for that industry, through your existing friends, etc)
19. Explain me how have you shown yourself to be a leader as Beauty Consultant?
Think about a time where you've rallied a group of people around a cause / idea / initiative and successfully implemented it. It could be a small or large project but the key is you want to demonstrate how you were able to lead others to work for a common cause.
20. Tell us as Beauty consultant position, what are your weaknesses?
Turn this question into a strength question in disguise. For instance, say something like “I do not like not being challenged at work” or you could mention a weakness that has nothing to do with the job and that you can overcome with training. This way, you end up turning this potentially tricky question into a positive.
Sometimes, you may be asked about certain challenges you faced in your previous position. If you are asked this question, lean towards the problem that happened early in your carrier and that you were able to solve. Do not try to blame others, just identify the problem and the role you played in solving it.
21. Do you know what skills are required particularly to work as a Lancome beauty advisor?
Knowledge of the beauty ranges that are sold by Lancome, strong aptitude in selling techniques, ability to provide honest feedback to clients and capability of taking initiative when presenting and selling Lancome merchandise are important prerequisites for this position.
22. Can you please describe your job title and primary duties?
I was a cashier. I stocked up the makeup and I rang people up to be exposed to the types of makeup and different things that I would know it better for when I … because I was in … I also was training to be a makeup artist, so they wanted to expose me to the material used and the atmosphere in general before becoming one.
23. Tell us what advice would you give to someone who has had oily skin problems all her / his life?
If we talk about products, I would advise a special serum that I know works really well on oily skin. If it is just advice, I would tell them of my own secret concoction that can be used for oily skin.
24. Explain me how do you feel about performing upselling duties?
Upselling is the norm for beauty consultants who work in a retail setting. I think of it as an important step in generating both revenue and customer interest in different products.
25. Tell us what is your greatest fear as Beauty Consultant?
We all have fears. It's okay to discuss them. Just don't dive too deeply into them. Discuss how you would work to overcome your fears. You don't want to seem weak. You want to acknowledge it's out there but that you'll be able to work through it.
26. Can you tell us do you value recognition or pay more? Why?
Either preference is fine, but just remember you have to be able to explain why. If you say recognition, then back that up by describing how achievement really carries weight with you and how you like to feel valued in the work that you do because it validates that you're helping your teammates / customers and so forth. If you choose money, you can also explain that is important to you as validation and you can highlight how money is important to you because of your goals (financial security, providing for your family, and so forth). The key is to be authentic with your answer. However, if you say you value pay more because you're greedy - know that doesn't align usually to most company's values/vision.
27. Tell us what is your greatest strength as Beauty consultant position?
This could be a very simple question if you are prepared for it. You just have to talk about the strengths that you know would be of value to the company.
• Make the most of this question. This question gives you the control to guide the interview to where you want it so take advantage.
• Emphasize the strengths you have that are crucial to the position
• Find out from the job description and from company research, the kind of strengths the company invests in.
28. Do you know what should an applicant wear to the interview?
Well, people in that type of industry … They're focus is on your face because that's where the makeup is. That's where the art is. I would, what I would do is wear all black and it looked very sleek because that's what they wear to the store. Make yourself look like one of them and wear all black and then do your makeup very cool, because that is your canvas and you're showing them what you have to offer.
29. Explain me what type of skills do you think one requires to work as a beauty adviser?
There are two sides to a beauty advisor's work – dealing with clients and handling sales work. As far as client dealing is concerned, it is important to be pleasant, patient and communicative. One also needs to possess exceptional skills in providing product demonstrations. Where sales work is concerned, it is imperative to be deadline oriented, and possess the ability to meet sales goals – rather, exceed them!
30. Tell me which product do you feel is the most popular? And how did it gain this popularity?
As far as Jenkins Makeup is concerned (my present place of work), their Flawless Foundation has gained the most popularity over the years. This is because it really is as flawless as it promises.
31. Please explain how do you feel about taking on repetitive tasks as Beauty Consultant?
This answer depends on whether or not the job has a lot of repetitive tasks with no variation. If it does, then you would need to be okay with the idea of doing the same task over and over again. If you feel you can offer more than repetitive work, then describe how you would be able to do so.
The reason why you are asked this question is to hear what you consider difficult and how you approached the situation. Select a difficult work situation, which wasn't caused by you and can be explained in a few sentences. You can then show yourself in a positive light by explaining how you handled the situation.
33. Tell us what are some of the problems that you have had to face as a beauty salon manager?
No workplace is perfect and it is my job to make sure that I create an environment that is as near-perfect as possible. One of the worst problems that I have had to face in the past is handling clients who feel that it is their right to walk in without an appointment. In busy beauty salons, nothing is done without appointments. But since client satisfaction is primary, we managers have to politely but surely deny services when something like this happens.
34. Tell us on any typical day at work, what are your specific activities?
My day usually begins with me ensuring that my counter is properly set and maintained. Then comes client handling where I engage them in conversation to determine their specific requirements, and then suggest viable products for them. Product demonstrations and educational conversations are the norm on any given work day. In addition to this, I make sure that clients are properly informed about the products that they are buying, and the correct ways of using them.
35. Tell us what are you most proud of as Beauty Consultant?
You should be proud of all your achievements! We just don't have time to hear them all as interviewers most likely. Focus on 1 really good achievement that showcases characteristics like the following: Integrity, competitiveness, resourcefulness, intelligence, persistence, and so forth.
