Please explain about an experience you've had dealing with an unhappy customer?
Submitted by: MuhammadI had to refuse sale of alcohol to a guy that was obviously intoxicated. My colleague called me over as the man was becoming hirate and uncooperative. I remained calm and controlled as I reinforced the fact that he would not be sold the alcohol today. I got security on board.
Submitted by: Muhammad
Submitted by: Muhammad
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