Hotel Manager Interview Question:

Professional Hotel Manager Job Interview Questions:

Submitted by: Muhammad

☛ What are the key skills a candidate requires to excel in the field of hotel management?
☛ How will you handle a negative feedback from your irritated or dissatisfied customers?
☛ What are the main responsibilities of a hotel management professional?
☛ What are the various sectors in the hotel industry? Why are they important?
☛ How will you arrange a business meeting or a party for very important clients?
☛ What makes a good Hotel Manager?
☛ What are the shifts timing at the front desk?
☛ Which department is the most important aspect of the hotel? Why?
☛ How will you promote your hotel?
☛ How will you handle large groups of check-ins?
☛ How will you train your employees?
☛ Which strategy will you implement to make guests want to stay at your hotel?
☛ Have you been to any of our restaurants/properties? What did you think? What would you improve or change?
☛ How would you describe your management style? Your personality?
☛ Tell me about your cost control abilities? What have you done to help or improve your financial results?
☛ Have you ever been involved in confrontation with a guest/employee/supervisor at work? How did you resolve it?
☛ What makes you an effective manager/chef?
☛ What skills are required to be successful in a hotel?
☛ What makes you an effective manager/chef?
☛ What are the different types of cutleries used for guests in a hotel?
☛ What is the different designation, hierarchy wise in full service hotel?
☛ What is the different designation, hierarchy wise in limited service hotel?
☛ What kind of work culture is followed in hotel industry?
☛ Is it important to have practical experience in hotel industry? Why?
☛ What do you mean by the term “Catering” in hotel industry?
☛ How a chef checks the quality and freshness of a fish?
☛ What are the responsibilities of the staff towards their guests?
☛ What should a hotel employee is supposed to do if a guest misbehaves with him/her?
☛ What is the official dress code followed in hotel industry?
☛ What makes you so enigmatic to join hotel industry?
☛ What does the term “blind baking” mean?
☛ How to deal with the customers who does not understand the language?
☛ What is the use of “Salt Petre” in hotel industry?
☛ What does the term “Chaudfroid” means?
☛ How a manager can motivate his employees to perform better?
☛ What are the skills required for hotel guest service agent?
☛ What are the dimensions of a wine glass?
☛ What do you understand by term housekeeping in hotel industry?
☛ How important are the aesthetic designs of a hotel?
☛ C-Form is required for what kind of guests in hotel industry?
☛ How important is the word “patience” for a hotel employee? Why?
☛ What is the key to maintain “guest relations”?
☛ What do you mean by “bad table service”?
☛ How are hotels classified?
☛ What are the various funtional areas of a hotel?
☛ What is the purpose of the registration card?
☛ What is an amendment slip?
☛ Explain in brief Western & culinary items?
☛ Explain the functioning of the food production dept.?
☛ Define the organizational structure of the food production dept.
☛ Define the various food textures?
☛ What are the various cleaning equipments? ( manual and mechanical )
☛ What is the hierarchy followed in kitchen stewarding?
☛ What do you understand by restaraunt brigade?
☛ What are the common methods of layouts of various meals?
Submitted by: Muhammad