Your client is upset with you for a mistake you made, how do you react?
Submitted by: AdministratorAcknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator
Submitted by: Administrator
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Top CorVel Questions:
| ☺ | Your client is upset with you for a mistake you made, how do you react? |
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