Can you please explain the difference between a bpo and a call center?
Submitted by: AdministratorThe difference between a bpo and a call center is that call centers only performs just one function that is taking calls which can be a part of a business or a company whereas bpo is business process outsourcing unit which outsource the business in various manner. Call center can be a part of a bpo but it is not a bpo.
Submitted by: Administrator
Submitted by: Administrator
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