Technical Support Interview Question:

Have you used any of our products or similar products/competitors?

Submitted by: Administrator

If you have used the company's product or a product of the competitor, it does give you an advantage as you would have a basic idea about the functionalities. However, if you have not used any such product, don't worry. If you have the ability to grab things quickly and pick up the technology fast, you can prove yourself to be a potential candidate. For example, you can say something like this, "I am afraid, I haven't used your's or competitor's products first hand. However, I have seen others using them. Once I get hold of a product, I have an ability to uderstand the features quickly and I am quick at grabbing new technologies. So, I don't think it will pose any problem for me."
Submitted by: Administrator