Say there's a crisis on one of our social media channels. How do you handle it?

Submitted by: Muhammad
Nobody likes it, but it's a fact in today's digital age: Sometimes things can go wrong on social media. A great social media expert can describe the steps they'd take to resolve the situation. If you have a set of best practices in place, they should follow that plan; if you don't have one, they should help create it.
Submitted by: Muhammad

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