What can a company say in a job reference?

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Skilled reference checkers will ask legal questions that probe at certain issues, such as, "Is this person eligible for rehire?" They know what they can ask to determine things such as whether the person was fired, what their job duties were, authority levels, work habits and relationships.
Most employers are quite careful about what they say during a reference check. In fact, some are so cautious, they insist on completing a written reference, rather than engage in a phone conversation with a stranger or they will take their phone number and call them back to make certain they are who they say they are. It is becoming quite common for an employer to only give out the basic facts such as employment dates and job title. Unfortunately, companies are so worried about getting sued that they often have policies that prohibit anyone except the human resources department from taking reference requests. It is too bad that employers now fear the sharing of information about potential employees.
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