1. Explain Continuously Rendered Service?
Continuously rendered services are those services, which are prepared and provided only to the customers who are physically present. This kind of service is not finished in instant time; it is a process, which is extended to a time limit. It is a kind of face-to-face interaction. For example reservation service, restaurant service, massage, etc.
2. Explain me what do you do to stay healthy when you travel?
I'm not super great at staying healthy when I travel, but I try to drink a lot of water and little alcohol, walk a lot, and avoid fatty food. I don't work out on the road besides the occasional pushup, so I try to stay right with my diet.
3. Tell me have you had any summer internships or jobs around here?
This question can work in two ways. On one hand, you can learn more about how well the college connects students with outside opportunities, and on the other hand, you can find out what the town is like when students aren't around. Especially for the arts, it's important to know how well-connected the college is and if the town itself has a lot of opportunities.
Adding value can be defined as adding extra item, image, product or service, which adds value to the product. For example a good-looking receptionist adds to the quality of hotel, a garnish on food adds to the value of the food. It can be service tool, service staff, environment, image of the owner or chef, etc. Travel agency adds value to the quality of hotel or vice versa.
5. Explain me an example that demonstrates your school pride?
I love holy cross. In my time on Mt St James I have met so many wonderful people, knowledgeable caring professors, and experienced the greatest community I could imagine. The buidlings and campus in general are a sight to be held and you cannot help but to show them to prespectives.
6. Tell me what Is The American Service?
American service usually is pre planned service, in other word its also called coffee shop service, or e.g mac- download service.
7. Explain what Is Variability In Tourism Hotel?
Services are highly variable. The quality of service depends upon how, when where and who provides them. Each time customer receives different levels of satisfaction from the same level of service; same food gives different test to different people.
8. How would you rate your communication skills?
I would rate my communication skills a 4 out of 5. I am very strong in keeping a positive attitude with any questions one may ask me and I deliver the answer the best I can.
9. Tell me what Is Back Of The House?
Staffs who are not directly involved in providing service. Guests rarely interact with them.
10. Explain what Are The Challenges You Face While Handling Tourist?
The challenges that tourist has to face is
☛ Asking tourist not to do something repeatedly that is prohibited in that area like taking photographs
☛ Check everything in the end as there is no negative impact.
☛ Telling kids not to do certain things like visiting a zoo not to go close to animals or not to feed them.
☛ Following the guidelines, like not throwing litter anywhere, as it sometimes costs you few dollars.
11. Tell me what Is Attraction?
Anything/object/activity, which attracts tourists and attach with it.
12. Tell me would you feel bad if you ever gave someone a poor recommendation?
Of course, but I would always try to do my best when working.
13. Tell me what is your academic standing?
Yes I do. No citations, or anything disciplinary action or anything of the sort.
14. Tell me what Is Excursionist?
This term is used for the temporary visitors, who do not even stay for twenty- four hours in a hotel.
15. Tell me what is your greatest strength? How does it help you as a Travel Guide?
My biggest strenght is an abilitity to remember facts, events.
16. Tell me what Is Adventure Tourism?
To convert the adventure into pleasure for the purpose of tourism business.
17. Tell me what Is Village Tourism?
To utilize village and villagers for the purpose of tourism. Tourism managed and operated by villagers for the villagers. Tourism managed and operated by villagers for the villagers.
18. Tell me what Are The Benefits Of Hiring Tour Guide?
The benefits of hiring tour guide is
☛ You have an immediate access to those things that you are not aware of otherwise
☛ You will learn more about culture in-depth from someone on the inside
☛ You will have little more security and companionship
☛ Flexibility to change your travel plan and to set up priority
19. Tell me what Is High Touch Service?
These are those services which are already prepared but the customer receive it only when he wants. For e.g. room reservation, fast food, printed information, housekeeping service, etc.
21. Tell me what was your roommate situation like?
If you're living on campus, you might be a little concerned about your “roommate situation.” Ask current students or your college tour guide about what it was like with their roommate freshman year, where they lived, how they liked it. Find out if the school tries to put students from the same major together. When you ask for personal stories, you're more likely to get a real look into what dorm life is like.
22. Explain me which are the easiest countries for Americans to be expats in?
Any country you fit into! Your nationality isn't as important as how you feel about a place. Find a place you love and you'll be all set.
If I didn't live in Split I'd live somewhere small, maybe in the hinterlands or on an island, somewhere close to nature. I know that's where I'll be when the time is right…nature is an eternal inspiration which relaxes me, renews me, and unfolds me.
24. Explain me what is your favorite thing about traveling?
Learning about the world and how everyone fits into it. There are over six billion puzzle pieces in this world and I want to learn how they all fit together!
25. Tell me when did you decide to become a tour guide? What led to that decision?
I dreamed of traveling from the time I was a child and everything I imagined myself doing for a living one day was always related to travel. One step spontaneously let to another…I graduated, was looking for work, and saw a flyer for a course for tour guides and I enrolled. Friends from my early years at school who were already working as guides were taking the class. They recommended me to the agencies they were working for and that's how it all began.
26. Explain how well do you know your way around our campus?
I know my way around campus quite well. As a junior, I have had classes in every part of campus. That being said, since campus is so large, there are always new buildings that I am discovering exist. So sometimes I have to pull out the myUW app to look up a campus map.
27. Explain what Type Of Work Is Involved In Travel And Tourism Industry?
Travel and Tourism industry is mainly concerned with giving services to people who are going away from home, either on business trip or on a vacation. This industry work area involves dealing with customers, providing ticketing and money exchange facilities, arranging visas, making reservations, providing tourist guides and all-important details that are needed.
28. Tell me what Is Hospitality In Terms Of Hotel Industry?
Hospitality actually means, "taking care of guests in the best possible way".
☛ Organizing, providing services and looking care after guests is included in it.
☛ It means friendly and generous treatment of guests.
Hospitality industry includes all companies involved in providing services for guests. They provide more mental satisfaction than tangible objects.
29. Tell me what Are The Physical Requirements Of A Tour Guide?
☛ Must be comfortable working long hours outside
☛ Must be comfortable standing and walking for long hours
☛ Must be comfortable with a height
30. Explain when Tourist Should Hire A Private Travel Guide?
A private travel guide can be hired for following conditions
When you have very little time and more places to cover
When you are visiting a chaotic or relatively dangerous location
Private tour guide knows the tricks to take the tourist out from a crowded place and take them to their destinations When language and communication becomes a barrier, tour guides are very useful When you don't know which is the best place for dining that is hygienic and safe When you want to get rid of the hassle of ticket booking, checking operation hours, timing reservations, etc.
During a long stay at any place, private guide can help you to cut down your living cost During an adventure trip, like visiting safari park, you need a private tour guide to keep your life safe from unexpected incidents.
When access to certain religious places is not allowed for foreigner's, tour guide can negotiate with the locals or administrator.
31. Tell me What Is The Approach A Tour Guide Should Go For To Make His Tour Standout?
To stand out his tour, tour guide must do following things:
☛ Be a naturalist: Point out some significant natural landmark during your tour, natural habitat, and landscapes are always the tourist attraction.
☛ Speak about conservation: Tell them some information about how local have conserved this place and how much it is important for them. Give some direction of what to do and what not to do while tour like at some place taking pictures or touching of architectural statues is not allowed.
☛ Use interesting language or few words: Learn some basic words or language of the tourist you are guiding, it will help them to mix with you, and they will take interest in what you say.
☛ Intriguing opening: Always ask tourist about their interest and why they choose the place to visit, etc.
☛ Non-verbal communication: Your body language should be positive and use hand gestures while explaining them, smile and make eye contact. It will give them a sense of reliability and trust on you.
32. Tell me what Is Perishability?
Perishable services are those services, which cannot be stored. Unused service of a particular day cannot be sold next day or in advance.
33. Tell Me Has The Traditional Vision On Tourism Been Addressed And New Outlets Opened?
SCTA undertakes marketing the concept of tourism that enhances national, religious and social values and while not contradicting them. It stresses the importance of acquisition of national and cultural values in order to show respect, care and preservation of them. This is considered a shift in the social awareness towards tourism. Observers have noted the existence of such a positive shift for community-based tourism.
34. Tell me what would you say is the difference between a good tour guide and a great tour guide?
The difference is in nuances which change everything, it's because of the nuances that a good tour guide is remembered by a guest as a good tour guide, and a great one is remembered by name. A great tour guide is one which knows how to feel out a group and adjust the visit to suit their energy. She'll always put herself in it, her experience and story, she's not just a narrator but a creator.
35. Tell me how do you avoid handing your passport over to a hotel or car/scooter rental?
I try to give them a copy of my passport or another form of ID. Sometimes that doesn't work though. It's not likely they will steal your passport though!
