Explain me a time when you had to handle an unruly customer. How did you resolve the ensuing conflict?
Submitted by: MuhammadAgain, this question isn't an opportunity for you to discuss previous personal conflicts, or express your opinions about certain people. Your interviewer simply wants you to choose a time when a conflict arose in a professional environment, and it was your job to deflate the situation.
For your story, you'll want to focus on the ways in which you were empathetic towards the customer, non-judgmental of their ailment, demonstrated a sincere desire to assist them, analyze their concerns from all angles to identify the root cause of their problem, and finally present your solution.
Submitted by: Muhammad
For your story, you'll want to focus on the ways in which you were empathetic towards the customer, non-judgmental of their ailment, demonstrated a sincere desire to assist them, analyze their concerns from all angles to identify the root cause of their problem, and finally present your solution.
Submitted by: Muhammad
Read Online Cabin Crew Manager Job Interview Questions And Answers
Top Cabin Crew Manager Questions
☺ | Explain if you were an animal, which one would you want to be? |
☺ | What is Jet Lag? |
☺ | Do you know what is Aqua-planing? |
☺ | Explain me what are your hobbies? |
☺ | Explain me something about your family background? |
Top Aeronautical Engineering Categories
☺ | Aviation Interview Questions. |
☺ | Air Hostess Interview Questions. |
☺ | Airline Pilot Interview Questions. |
☺ | Fire Fighter Airport Interview Questions. |
☺ | Aircraft Engineering Interview Questions. |