Explain me about your previous work experience in customer service?
Submitted by: MuhammadWhat they're looking for: A candidate who not only has experience in customer service, but someone who can speak positively about their past experiences.
How to answer: Be prepared to give a brief history of your work experience and how it pertains to customer service. Even if your official job title didn't contain the phrase "Customer Service Representative," know how your prior duties would pertain to a customer service type of role.
Submitted by: Muhammad
How to answer: Be prepared to give a brief history of your work experience and how it pertains to customer service. Even if your official job title didn't contain the phrase "Customer Service Representative," know how your prior duties would pertain to a customer service type of role.
Submitted by: Muhammad
Read Online Customer Support Representative Job Interview Questions And Answers
Top Customer Support Representative Questions
| ☺ | Tell us what type of team structure do you prefer working in? |
| ☺ | Tell me example where a customer walked in angry and returned home happy? |
| ☺ | Tell me what is your style of interaction with people? |
| ☺ | Can you handle multiple calls at the same time? |
| ☺ | Tell me what qualifies you for this position as Customer Support Representative? |
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