Explain me how one can improve customer interactions?
Submitted by: MuhammadTo improve customer interaction,
☛ Admit your mistakes even before your customer does and apologize
☛ Take follow up if a problem is solved
☛ Practice active listening so your customer feel heard
☛ Try to identify a common interest or liking with the customer
Submitted by: Muhammad
☛ Admit your mistakes even before your customer does and apologize
☛ Take follow up if a problem is solved
☛ Practice active listening so your customer feel heard
☛ Try to identify a common interest or liking with the customer
Submitted by: Muhammad
Read Online Customer Support Specialist Job Interview Questions And Answers
Top Customer Support Specialist Questions
| ☺ | Are you happy with your career as Customer Support Specialist? |
| ☺ | Tell me what would you do if you were presented a problem by a client that you didn’t know how to resolve? |
| ☺ | Explain me an example of a time when you have gone the extra mile for a client? |
| ☺ | What are your long term career goals as Customer Support Specialist? |
| ☺ | Explain me in our industry, what are some important trends that you see? |
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