Explain me two examples of times when you've turned an angry customer into very happy customer?
Submitted by: MuhammadThis should be an easy question for a great customer service representative to answer. In fact, some candidates might wow you with their response, as they cite a time they personally delivered a particular product to someone or spent 45 minutes after their shift ended talking a customer through a problem.
Submitted by: Muhammad
Submitted by: Muhammad
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