Tell me how to deal with the difficult customer?
Submitted by: MuhammadTo deal with a difficult customer you need to do following things
☛ Listen to customer actively
☛ Rephrase their concerns
☛ Present a viable solution
☛ Take action and follow up
☛ Fix the problem at hand immediately
☛ Use the feedback
☛ Reduce the unpleasant situation happen again with customer
Submitted by: Muhammad
☛ Listen to customer actively
☛ Rephrase their concerns
☛ Present a viable solution
☛ Take action and follow up
☛ Fix the problem at hand immediately
☛ Use the feedback
☛ Reduce the unpleasant situation happen again with customer
Submitted by: Muhammad
Read Online Customer Support Specialist Job Interview Questions And Answers
Top Customer Support Specialist Questions
| ☺ | Are you happy with your career as Customer Support Specialist? |
| ☺ | Tell me what would you do if you were presented a problem by a client that you didn’t know how to resolve? |
| ☺ | Explain me an example of a time when you have gone the extra mile for a client? |
| ☺ | What are your long term career goals as Customer Support Specialist? |
| ☺ | Explain me in our industry, what are some important trends that you see? |
Top Customer Services Categories
| ☺ | WASH (Water, Sanitation, and Hygiene) Officer Interview Questions. |
| ☺ | Customer Relationship Officer Interview Questions. |
| ☺ | Humanitarian Affair Officer Interview Questions. |
| ☺ | Motorway Police Interview Questions. |
| ☺ | Janitor Interview Questions. |
