Tell me how would you handle negative feedback from angry clients?
Submitted by: MuhammadTo handle negative feedback from angry clients,
☛ Customer representative should be able to manage customer without being dominated
☛ He should not be overwhelmed by a disapproving customer
☛ Try to listen and understand customer issue before going after suggestions or solution
Submitted by: Muhammad
☛ Customer representative should be able to manage customer without being dominated
☛ He should not be overwhelmed by a disapproving customer
☛ Try to listen and understand customer issue before going after suggestions or solution
Submitted by: Muhammad
Read Online Customer Support Specialist Job Interview Questions And Answers
Top Customer Support Specialist Questions
| ☺ | Are you happy with your career as Customer Support Specialist? |
| ☺ | Tell me what would you do if you were presented a problem by a client that you didn’t know how to resolve? |
| ☺ | Explain me an example of a time when you have gone the extra mile for a client? |
| ☺ | What are your long term career goals as Customer Support Specialist? |
| ☺ | Explain me in our industry, what are some important trends that you see? |
Top Customer Services Categories
| ☺ | WASH (Water, Sanitation, and Hygiene) Officer Interview Questions. |
| ☺ | Customer Relationship Officer Interview Questions. |
| ☺ | Humanitarian Affair Officer Interview Questions. |
| ☺ | Motorway Police Interview Questions. |
| ☺ | Janitor Interview Questions. |
