Tell me what would you do if the customer says that it took you long to resolve an issue?
Submitted by: MuhammadIf customer says that it took you long to resolve an issue,
☛ First ensure the customer that you are not far from him and was busy with his task all the time
☛ You have to give him an expression that he or she is the only customer you are worried for
☛ If required give him the explanation of whole operational path and the areas where the task can get slower
Submitted by: Muhammad
☛ First ensure the customer that you are not far from him and was busy with his task all the time
☛ You have to give him an expression that he or she is the only customer you are worried for
☛ If required give him the explanation of whole operational path and the areas where the task can get slower
Submitted by: Muhammad
Read Online Customer Support Specialist Job Interview Questions And Answers
Top Customer Support Specialist Questions
☺ | Are you happy with your career as Customer Support Specialist? |
☺ | Tell me what would you do if you were presented a problem by a client that you didn’t know how to resolve? |
☺ | Explain me an example of a time when you have gone the extra mile for a client? |
☺ | What are your long term career goals as Customer Support Specialist? |
☺ | Explain me in our industry, what are some important trends that you see? |
Top Customer Services Categories
☺ | WASH (Water, Sanitation, and Hygiene) Officer Interview Questions. |
☺ | Customer Relationship Officer Interview Questions. |
☺ | Humanitarian Affair Officer Interview Questions. |
☺ | Motorway Police Interview Questions. |
☺ | Janitor Interview Questions. |