Tell me what would you do if the customer says that it took you long to resolve an issue?

Submitted by: Muhammad
If customer says that it took you long to resolve an issue,

☛ First ensure the customer that you are not far from him and was busy with his task all the time
☛ You have to give him an expression that he or she is the only customer you are worried for
☛ If required give him the explanation of whole operational path and the areas where the task can get slower
Submitted by: Muhammad

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