The use of the eSupport Application in the ClarifyCRM is (Multiple choice)
A) Search for Solutions
B) Create cases
C) Field Services
D) Create work cases
Submitted by: AdministratorExplanation: eSupport is customer facing application in Clarify that is used for on going support to the customer. Once the customer creates a case in eSupport he is served by the CSRs using iSupport application which is Agent facing.
B. Create cases
Submitted by: Administrator
B. Create cases
Submitted by: Administrator
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