Your client is upset with you for a mistake you made, how do you react?
Submitted by: AdministratorAcknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator
Submitted by: Administrator
Read Online Customer Care Representatives Job Interview Questions And Answers
Top Customer Care Representatives Questions:
☺ | Give me an example of an emergency situation that you faced. How did you handle it? |
☺ | How would you observe the level of motivation of your subordinates? |
☺ | How would your friends describe you? |
☺ | What are your salary expectations As Customer Care Representatives? |
☺ | What schedule do you hope to work? Are you willing to work extra hours? |
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