Your client is upset with you for a mistake you made, how do you react?
Submitted by: AdministratorAcknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator
Submitted by: Administrator
Read Online 3rd Shift Customer Service Job Interview Questions And Answers
Top 3rd Shift Customer Service Questions:
☺ | Would you describe yourself as more analytical or interpersonal? |
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☺ | What features of your previous jobs have you disliked? |
☺ | Describe a time where you've failed and bounced back? |
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