1. Tell me what are your qualifications for this position?

Customers aren't difficult, it situation that is difficult, I try to get into their shoes and see their perspective, It resolves the situation as the solution is always a combination both the point of views.

2. Explain me what are the types of software that you are comfortable with?

The answer to this question should be factual – detail the Windows based applications and other business management applications you have used and your level of competence for each.

3. Explain us do you work well under pressure?

Deadlines and always important, I plan my schedules well in advance and stick to timelines, but if by any chance I see there is pressure building, I reschedule work according to priority.

4. Tell us where do you see yourself in five years?

For me work is not something that is merely bread earning, Its also a passion, I zeal to bargain is one of the reason for me to opt this job, I see myself in a senior position, in five years motivating and mentoring people like me now.

5. Explain me how you organize, plan, and prioritize your work?

Every task need a time frame, understanding the specification, inventory, supplies always gives a fair picture of hoe to plan. I take time to plan and then organise and allot specific job to specific department, follow up continuously and work on priority on jobs with minor delay or unaccounted time loss or situations accordingly.

6. Tell me what specialties have you billed or coded for?

Certain specialties have unique coding and billing requirements. For example some mental health specialties have limitations on the number of visits and require pre-authorizations. These have to be monitored so there are no surprises for either the patient or the provider. If you don't have experience in this particular providers specialty, emphasize your experience in billing for other unique specialties and your ability to adapt and understand the unique billing requirements for specialties.

7. Tell us what is your greatest strength? How does it help you as a Warranty Clerk?

Well, I work well with others, I'm prompt, I'm focused, I pay attention to details, I'm grounded, I really appreciate hard work. All these qualities will help me build better reputation with clients and colleagues.

8. Tell us what type of certifications do you have?

I would expect this question to be asked more for medical coding jobs. Certification in medical billing is a definite plus, but I haven't seen that requirement for strictly medical billing jobs. Certification does show you are committed to your profession and meet certain minimum standards. If you are not certified, a good response would be that you are working towards certification - assuming you are. But don't dwell on what credentials you don't have - emphasize the experience and skills you do have.

9. Tell us what's your experience in patient collections?

Medical billing and coding specialists don't usually get involved with “hard” or intense collection efforts - this is usually left to the collection agency. But they usually are involved with “soft” type collections which may be a courtesy phone call or letter reminding the patient their insurance company has paid, they have a past due balance, and offer to make payment arrangements. For the more delinquent accounts it may be a notification that their account will be turned over to collections if arrangements are not made soon.

10. Explain me are you capable of handling stressful situations?

I am. I understand that at certain times of year, things around an insurance office can get a little crazy. During those times, I make it my responsibility to assist in any way I can. Even little things such as going around the office and getting everyone coffee can be a huge asset. I am willing to take whatever workload I can off my colleagues so that everyone is a little less stressed out.

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