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Contact Centers of America Question:

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Describe your management style?

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Try to avoid specific classifications, whatever it may be. Organizations usually prefer managers who can adapt their skills to different situations.
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Top Contact Centers of America Questions:

☺	How good are you at problem solving?

☺	Tell me about a time when you had to use your presentation skills to influence someone's opinion As Contact Centers of America?

☺	Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). How did you handle the situation? What obstacles or difficulties did you face? How did you deal with them?

☺	If you felt like you were hitting the proverbial "wall" and getting burned out, what would you do to re-energize yourself?

☺	Your coworker highlights your mistakes in front of everyone, how do you handle the situation?

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