Explain me how would you deal with a client who states they don't want to talk to you?
Submitted by: MuhammadI would apologize for the inconvenience, but I would not be discouraged by that response. I know that not everybody will be up to talk. I have worked with employers that push the sale and some that prefer I only pursue interested clients. I am comfortable doing whatever strategy is most suitable for your company.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Call Center Team Leader Job Interview Questions And Answers
Top Call Center Team Leader Questions
| ☺ | Explain me why do you want to work for our company as Call Center Team Leader? |
| ☺ | Explain me how would you handle a call from an angry customer? |
| ☺ | Can you explain about a time when a customer call was escalated to your attention. How did you handle it? What was the outcome? |
| ☺ | Suppose I am an angry customer; How would you talk me down? |
| ☺ | Tell me how many calls per hour can you make/receive? |
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