Tell me how many calls per hour can you make/receive?
Submitted by: MuhammadThis question primarily applies to telemarketers, but it is also applicable to employees who receive calls. Figure out what the average time per call is, and use that time to figure out how many calls you can make per hour. Customer complaint/problem calls tend to run a bit longer than telemarketing calls, so you will make fewer calls per hour if you are providing support or technical assistance.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Call Center Team Leader Job Interview Questions And Answers
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| ☺ | Explain me why do you want to work for our company as Call Center Team Leader? |
| ☺ | Explain me how would you handle a call from an angry customer? |
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| ☺ | Suppose I am an angry customer; How would you talk me down? |
| ☺ | Tell me how many calls per hour can you make/receive? |
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