Explain me what do you think a call center is like?
Submitted by: MuhammadStay positive! Maybe taking calls all day is not your ideal job, but if you really want this one, you need to describe a call center as an environment of excellent customer service with employees who are flexible, cheerful, and extremely helpful.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Call Center Team Leader Job Interview Questions And Answers
Top Call Center Team Leader Questions
☺ | Explain me why do you want to work for our company as Call Center Team Leader? |
☺ | Explain me how would you handle a call from an angry customer? |
☺ | Can you explain about a time when a customer call was escalated to your attention. How did you handle it? What was the outcome? |
☺ | Suppose I am an angry customer; How would you talk me down? |
☺ | Tell me how many calls per hour can you make/receive? |
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