Explain me with an example where you use some data to improve customer service without spending any money?
Submitted by: MuhammadI have retrieved a number of support emails that we received from our clients and figured out that a number of questions were asked repetitively. I searched online forums and knowledge base to find out the solution for these questions. I made a document of the solution which is now accessible to the customer. It was cost effective and helped reduce common repetitive questions from the client.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Customer Support Specialist Job Interview Questions And Answers
Top Customer Support Specialist Questions
| ☺ | Are you happy with your career as Customer Support Specialist? |
| ☺ | Tell me what would you do if you were presented a problem by a client that you didn’t know how to resolve? |
| ☺ | Explain me an example of a time when you have gone the extra mile for a client? |
| ☺ | What are your long term career goals as Customer Support Specialist? |
| ☺ | Explain me in our industry, what are some important trends that you see? |
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