What is your troubleshooting process?
Submitted by: AdministratorThe basic troubleshooting process is:
☛ Identify the problem.
☛ Consider likely causes.
☛ Test theories to localise the cause.
☛ Formulate and implement a plan to solve the problem.
☛ Verify that the problem is solved and take steps to prevent a reoccurrence.
☛ Record your findings, what action you took and the outcome.
Submitted by:
☛ Identify the problem.
☛ Consider likely causes.
☛ Test theories to localise the cause.
☛ Formulate and implement a plan to solve the problem.
☛ Verify that the problem is solved and take steps to prevent a reoccurrence.
☛ Record your findings, what action you took and the outcome.
Submitted by:
Read Online IT Support Job Interview Questions And Answers
Top IT Support Questions
| ☺ | What is your least favorite aspect of desktop support? |
| ☺ | What are lights on a Modem/LAN Card and what do they indicate? |
| ☺ | What are the disadvantages of using an imaging software? |
| ☺ | Do you have experience installing and configuring hardware and software in large organizations? |
| ☺ | What are the ports available in a computer? |
Top IT (Information Technology) Categories
| ☺ | Computer Operator Interview Questions. |
| ☺ | Telecommunications Interview Questions. |
| ☺ | Information Technology Interview Questions. |
| ☺ | Data Entry Interview Questions. |
| ☺ | IT Support Interview Questions. |
