1. Tell me one Incident Where The Sales Job Would Be A Learning Experience For You?
For example, if you are a fresher, you will be able to learn a lot of selling techniques from your team leaders and seniors. There are a lot of sales techniques that are emerging in the industry. You need to interact with different customers each day. Working in the sales department will give you some knowledge of how to deal with different customers
2. Explain me do You Know What Is Outside Sales? How Is It Different From Indoor Sales?
When a salesperson goes into the field to meet the potential customers to sell products, it is known as outside sales. It helps in maintaining a face-to-face relationship with the customers.
3. Tell us what Do You Like The Most In This Job?
Tell the interviewer what made you apply for this job. It can be your interest in any area of sales. Provide proof that you are not simply attending the interview for the sake of getting a job. Make the interviewer feel that you are really interested in this job. For example, say that you like to interact with different kinds of people, and thus, you feel your communication skills will be helpful for this organization.
4. Explain me what Are Your Goals And Long Term Objectives In Life?
You should have a clear and proper answer for this question. Tell them about the goals and objectives that you have set and achieved. It should give a picture of your mind. For example, your professional goals should be time management skills, learning new skills and achieving new targets. Cite examples from your personal life as well. For example, how your communication skills have bought out the best in you, etc.
5. Please explain what Do You Know About Our Company And Our Products?
This demonstrates your level of preparation and level of interest. Start by reading the organization's website and the Wikipedia entry if applicable, then search the company name on Google to read what others are saying about them. Concisely summarize what you learned about the organization's solutions, who they serve, who they compete with, and what industry analysts, employees, and other interested parties say about them. Finally, repeat these steps with the company's top three competitors.
6. Explain me what Are Your Career Goals As A Product Promoter?
I hoped that I could satisfied and understand what customers'need and introduce the most suitable product to them.
7. Explain me what Do You Like The Most In This Job As Sales Promoter?
Tell the interviewer what made you apply for this job. It can be your interest in any area of sales. Provide proof that you are not simply attending the interview for the sake of getting a job. Make the interviewer feel that you are really interested in this job. For example, say that you like to interact with different kinds of people, and thus, you feel your communication skills will be helpful for this organization.
8. Explain me how Is It Different From Indoor Sales?
In outside sales, you need to travel to different places to meet the customers, whereas, in indoor sales, you need to work from the office.
Your appearance counts in the outside sales, whereas, in indoor sales, you will have to interact with the customers through the telephone. Your appearance and body language does not matter but your manner of talking does.
9. Tell us Which Is More Important For You: High Salary Or Desired Designation?
Both salary and job designation are important in our career. Every organization follows a down to top posts level. For example, salesperson to sales manager, etc. With the change in job posts, your salary will also vary accordingly.
Money is not the ultimate goal of a job. You should be happy with your work in order to give a good output. Your salary will be based on your job designation and performance. Hence, you should give more concentration to your post.
10. Tell us what Would You Do If A Customer Refuses To Fix A Meeting With You?
Usually, meetings are very lengthy. Meetings should not be wastage of money or time. You should handle the situation with utmost care when a customer does not agree to fix a meeting with you. Customers may have many reasons for not fixing a meeting. For example, they may be busy. In such cases, give them an opportunity to decide a time and place for the meeting. Convince the customer about the benefits of a meeting. Make the customers understand that the meeting will be purely one-to-one without any barriers. It will prove beneficial for the customers.
11. Tell me if You Met A Celebrity Customer, What Will Your Reaction Be?
Suppose you met a celebrity during your outside sales process and you approached him/her. Give the details of your interaction with him/her i.e. how you introduced yourself, your organization and the product to the customer. Narrate the experience in a detailed manner.
All customers should be considered equal. There should not be any sort of bias while handling a customer. If a celebrity comes to purchase your product, remember, he too is a customer of yours.
12. Explain me can You Sell Yourself As The Best Candidate For This Job?
And just because you are a sales representative who can write a comprehensive resume doesn't mean you can actually sell. It's an employer's job to determine whether or not you would be successful in a role as salesperson at their company.
The interviewer will be carefully observing your communication skills to determine if you're the kind of person who will be able to close deals with the company's customers.
At the same time, the interviewer will be asking questions to learn more about your sales track record and professional accomplishments. Most sales interviews also rely heavily on behavioral interview questions, and this means that the hiring manager will want to explore your ability in the key areas needed for success in a sales job such as your ability to persuade, presentation skills, persistence, etc..
13. Tell me how Do You Maintain Your Relationship With Your Old Customers?
Tell the interviewer about the qualities that you possess and which help you build a strong bond with the customers. The company would be interested to know the techniques or styles that you would apply to maintain good relations with your customers.
Maintaining relations with the new and the existing customers is not an easy task. You should never forget your old customers. They are the strength of your organization. Keeping good relations with your old customers would strengthen the organization.
14. Explain me if You Met A Celebrity Customer, What Will Your Reaction Be?
Suppose you met a celebrity during your outside sales process and you approached him/her. Give the details of your interaction with him/her i.e. how you introduced yourself, your organization and the product to the customer. Narrate the experience in a detailed manner.
All customers should be considered equal. There should not be any sort of bias while handling a customer. If a celebrity comes to purchase your product, remember, he too is a customer of yours.
15. Tell us what are your career goals as a Product Promoter?
I hoped that I could satisfied and understand what customers'need and introduce the most suitable product to them.
16. Tell us how Do You Deal With A Customer In A Stressful Situation?
You may meet a lot of customers who may be stressed or angry. You should know how to tackle such situations.
When asked about this question, be confident to answer it. Give an example where you had to face a difficult person and describe how you handled him/her. Your answer should elaborate on your maturity and diplomatic skills.
17. Tell me how Many Times Have You Been Blamed For The Shortage Of Achievements?
This question is asked to know about your shortcomings. It is a very common question. You should also mention the ways by which you can deal with these shortcomings. This will also help the interviewer understand the areas where you require training and will also show your level of acceptance.
Accept the fact that no one is perfect in this world. It is not necessary that you will achieve success always. Every person meets failure at one point in their life. Some people might have pointed out your shortage of success a number of times. Success and failure are parts of our career and life. So do not underestimate yourself in case you meet a failure.
18. Please explain what Is The One Thing Which You Like The Most About A Sales Job?
The job profile of an employee working in sales, includes a lot of activities.
A few of them are given below:
☛ welcoming and greeting the customers
☛ maintaining and developing relationships with existing customers
☛ responding to e-mails, queries
☛ representing their organization at various events
☛ gathering the market and the customer information
☛ understanding the need of the customers
☛ attending team meetings and creating a good rapport with colleagues
☛ providing information about the products to the customer.
You should have a clear idea about your interest area. Above a few activities are listed which are done by a sales person, mention the area which interests you the most. The interviewer will have an idea about where can you be placed.
19. Explain me do You Think That You Have The Potential To Sell Products Which Others Are Unable To?
Selling involves different techniques. Each person may apply his/her own techniques to sell a product. Every sales person should possess an ability to sell the product quickly. Having strong communication skills will make it easy to convince a customer and sell the product. At times, others may fail to persuade a customer. Try to prove yourself as the best in such situations.
Such questions test your knowledge on current affairs. So, keep yourself updated about the current happenings. Read newspapers daily to increase your knowledge. Read news articles related to business, stock markets and international market.
To explain the effect of the stock market over the retail market, you need to know the status of the stock market. So be thorough with the current affairs section.
21. Explain me how Will You Appraise Your Team's Work?
Teams are considered to be the building blocks of an organization. Evaluating the performance of your team work is one of the biggest challenges.
There are certain ways through which you can appraise your team work.
☛ Conduct regular team meetings
☛ Establish one-to-one discussions frequently
☛ Provide feedback
☛ Avoid and resolve conflicts within the team
☛ Motivate your team and maintain order
Yes, it is true that the word "target" is important for an employee from the sales or marketing department. Sales is all about meeting new targets each day. The more products you sell, the more benefits you gain.
In departments like sales and marketing, the salaries are mostly based on incentives. Thus, it is important for you to achieve your targets in time.
Yes, it is absolutely right.
You should have a pleasant personality in order to impress your customer. Make sure that you talk to them with a smile on your face. It will create a friendly atmosphere between you and your client. Your one smile can make them feel comfortable.
Having patience is another important aspect of a sales job. You meet customers with different attitude each day. Attend to their queries patiently. Do not express any sort of dissatisfaction. Always remember, having patience will give good results at the end.
Planning to achieve the objectives of two diverse fields, sales and marketing, is very important. You have to plan a strategy which includes branding, segmentation, positioning, etc. It contains 4 Ps (place, price, promotion and product).
25. Explain what Qualifies You For This Position?
Because am willing to go an extra mile to be an extravagant promoter.
26. Tell us do You Have Previous Experience As A Product Promoter?
No I don't have any experience as a promoter.
When asked about your biggest strength, explain about a skill that will help the company grow, e.g. being able to interact easily. This strength of yours would help the company get a lot of customers.
Always remember, no one is perfect. But you can always try to work on your weaknesses. Before satisfying anyone else, you should feel satisfied with your work yourself. You should know your weaknesses and the areas where you lag behind. And, thus, work on them.
28. Explain me the Special Skills And Qualities You Have Which Make You Perfect For This Job?
Every job requires people who have a special skills in that particular area. Having certain skills and qualities in your field will help you improve your performance.
Skills and qualities that make you perfect for this job are as follows:
☛ good communication skills
☛ art of convincing or persuading people
☛ having a high confidence level
☛ being straightforward
☛ maintaining a positive attitude
☛ possessing leadership qualities
☛ having a good patience level
☛ remaining loyal towards the team members and customers
☛ being passionate
A fixed salary does not vary from month to month, whereas, a salary based on incentives may vary as it depends on the performance of an employee.
Salary based on incentives is the best in the sales industry rather than a fixed one. It motivates the employees to achieve their goals. The technique of convincing and persuading a customer varies from one sales person to another. So, the salary is paid according to the performance of an employee.
30. Tell us how Will You Motivate Your Team To Achieve Targets In A Tight Deadline?
What will you do if some of your subordinates are not performing up to your expectations?You should tell the interviewer about how you will plan your schedule. Describe your priorities in detail. You should motivate your team to achieve the target in time. Make your team feel comfortable to work with you. They should have the freedom to approach you any time regarding any doubts that they may face. Try to maintain friendly relations with your team members. Appreciate them whenever possible. Do not underestimate the confidence of your team members.
You may face situations where your subordinates may not perform up to your expectations. In such situations, instead of criticizing them, try to motivate them to do better. Help them with their queries, explain to them the consequences of not putting up a good job
31. Can you tell me what Do You Like And Dislike About The Sales Process?
This question is asked to explore the candidate's self-awareness and motivation. Know your strengths in the sales process as these will translate into what you like. Your "likes" and strengths should correspond to the main priorities of this sales position.
For example, if your strength is negotiating, describe how you enjoy this aspect of sales and your satisfaction at coming up with win-win solutions. Highlight how this has resulted in both satisfied customers and increased sales which is what this position is looking for.
When responding to the "dislikes" go carefully! The best approach is to choose a characteristic of your present or previous company such as its poor delivery on the sales you made or its lack of flexibility when it came to negotiating sales solutions. Answer in a positive manner as someone who is able to take these sort of problems in their stride and constructively improve on them.
For example if the delivery of company products was slow and resulted in angry customers, discuss how you instituted a follow-up process that accelerated delivery.
32. Explain me how Do You Evaluate Your Performance And Per Day Outcome In Daily Routine?
☛ At some point, you need to assess your own work and decide whether it is good or not. There are certain ways through which you can evaluate your performance and per day outcome.
☛ Attitude is an important aspect. Apart from doing your job in time, leaving office, spending time talking to your friends instead of working can have a negative impact on your work.
☛ Keep the copies of your work in order to assess your own performance.
☛ Try to get feedback from others about your work. It will help you judge yourself and improve, if required.
33. Tell me how Will You Make A Call To A Potential Customer To Sell Your Products?
Interest of the customer to buy a product is of crucial importance in the sales process. Be professional to the customers. Follow the AIDA model (attention, interest, desire, and action).
Make a call to the customer and convey your message in a gentle way. Explain to them about the features of the product in detail. Arrange an appointment with the customer wherein you can have a face-to-face interaction. Ask them to spend some time to see the demonstration of the product.
34. Basic Promoter Job Interview Questions:
☛ What interests you about being a promoter for this brand or project?
☛ Which of your past projects most resemble the work that needs to be done for this project?
☛ What's the most challenging scenario you've faced as a promoter? How did you overcome it?
☛ Talk about some of your dream clients. Who would you like to work for and why?
☛ Describe one of your professional successes. What worked well? Who did you partner with? How do you measure success?
☛ Talk about the work that best reflects your creativity.
☛ How do you keep up with trends and news in your industry? How do these inform your work?
☛ How have new communication channels, such as social media, changed the way you work?
☛ How would you learn about our brand during your first week on the job?
☛ Describe a time you worked with a team on a complicated promotion project.
☛ What would you do if your client hated your work? How would you handle it?
☛ How do you communicate results to clients and stakeholders?
35. Explain me what Is Your Method To Follow Up The Expected Sale Of A Lot?
A person in the sales department should continuously follow up the expected sales keeping frequent contact with the customers, discussing the current status of the sales with them. Feedback is an important aspect of sales. Do take feedback from the customers.
