SAP CRM Interview Question:

How to integrate R/3 with CRM?

Submitted by: Administrator

To exchange data between ECC ( R3 ) and CRM systems we need
to maintain connectivity for both systems. Please ask your
Basis consultant to do the following configuration.

Maintain Logical Systems in both systems and link with
respective clients.
Maintain RFC destinations in both systems pointing to each
other system.

Maintain Number ranges as mirror images in both systems.

Ex: Maintain same number range in ECC as Internal and in
CRM as External or vice
versa.

Below are the steps for the integration between R 3 & CRM :

SAP ECC :

1) Define logical system for ECC ( Name )
2) Define logical system for CRM ( To establish the cross
connection )
3) Identify the data which you wanted to copy to crm
4)Assign logical system to the client

SAP CRM :

1) Define logical system for CRM
2) Define logical system for ECC
3) Assign logical system to client
4) Copy the required data from ECC .
Submitted by: Administrator