Telesales Representative(TSR) Interview Question:

General Telesales Representative Job Interview Questions:

Submitted by: Muhammad

☛ What is ASA? What does it offer to companies?
☛ What are market connections?
☛ How are market connections used to establish their status in market?
☛ How to find out the client type with which the company is working?
☛ How to check about the calling status and dependency of the company on consumers?
☛ What is the purpose of auto dialer?
☛ When to use auto dialer?
☛ What are the methods through which the customers are charged to avail the services?
☛ What is the difference between commission and pay per appointment?
☛ What are the differences between tele-sales and telemarketing?
☛ What are the tools available to compare the telemarketing result with mail shots?
☛ What are the provisions does ASA provide for delivering the project on behalf of clients?
☛ What are the rules and regulations ASA follows for their projects?
☛ How can one manage sales for a company?
☛ How does a company become aware of the requirements of the customers?
☛ What are the two major categories that are used with telemarketing?
☛ What is the difference between outbound and inbound?
☛ What are the negative impacts associated with telemarketing?
☛ What are the regulations that are being formed on the use of telemarketing?
☛ What does one understand by outsourcing the telemarketing activities?
☛ What are the optimizations methods used for telemarketers?
☛ What are the different types of scripts used in telemarketing?
☛ How to persuade customers to take up the product even if they are not interested?
☛ Why telemarketers should know about the process of catalog creation?
☛ Why is telemarketing associated with various types of scams and frauds?
Submitted by: Muhammad