Suppose a customer left a negative review of our product on a social media site. How do you respond to the customer?
Submitted by: MuhammadI would take the opportunity as a representative of the brand to address the customer in a respectful and holistic way, assuring them that our brand feels accountable to making the customer happy and discussing how we can best accomplish that in the customer's future interactions with our brand.
Submitted by: Muhammad
Submitted by: Muhammad
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