1. Can you tell me a little more about yourself?
Usually, any job interview starts with this question. This is a questions that allows interview to know a little more about you, "break the ice" of the interview and have a little more confidence between interviewer and interviewee. To ask this question, you must be quiet and start by saying your name, age, hobbies, favorite sport and describing some important qualities.
Definitely, this is the favorite question for interviewers. The answer to this question could express if you have the enough skills to know the different kind of customer's demands. First of all, keep calm, this is very important because, many times nervousness can often lead to mistakes. Once calm, be yourself and show your skills. There are not examples to answer this question because, it only depends on you.
3. Don't you think you are overqualified for sales assistant in this company?
One of the most common sales assistant interview questions. With this question, the interviewer wants to know your confidence. A sample of bad answer might be "I hope so" this shows your lack of character and confidence. To answer this question, remember to have a perfect knowledge of your skills and try to relate them with your answer.
A sample of good answer might be:
I am sure, I am the perfect candidate for this post because, I am ..... (Here, you can enumerate your qualities and say how them can be useful for the company).
4. What important topics that interviewers take into account?
Some of the most important topics that interviewers take into account are:
★ Personal Information:
It is important to know all your CV says.
★ Knowledge of sales:
Your experience in sales.
★ Strengths:
A thorough knowledge of all your skills.
★ Challenges:
If you are a person with desire to succeed.
5. What kind of salary are you looking for a sales assistant?
This is a very difficult question to answer, because with this question, the interviewer wants to know the value of your effort for yourself. A sample of bad question might be "Any salary is fine for me", this shows that you do not value your effort.
A sample of good question might be:
In my last job my salary was $6000, but I think that you will see that I worth more.
6. Why you leave your last job?
It is a very special question because the interview wants to know your motivations. A sample of bad answer might be "For money" this answer could lead to misinterpretations, for example that you do not want to work in the company to contribute with your abilities, but only for the money. Remember that interviewers want to hear responses, in which the main motivation is personal growth. A sample of good answer might be:
I left my last job because there, the company does not have opportunities for personal growth.
7. So tell me how you maintain updated knowledge regarding products and services?
Always make notes to familiarize myself with the product specifications and pricing. Once I become well versed in offered products, services and packages, I only keep notes of new product launches either in form of short placards or small sticky notes behind the counter. I also read instruction manuals and catalogs that come with various products in my free time.
8. What is the best thing you feel about retail sales profession?
Meeting new people every day. I like to meet new people and if I'm selling fashion products like this position requires me to, I love to discuss the detailed features and specifications of various cosmetics and skin products since I have deep rooted interest and ample knowledge regarding skin products.
9. Tell me what were your responsibilities at your previous job?
I was responsible for maintaining a neat and clean section with persuasive display of products, greeting clients, understanding their product preferences and expectations, suggesting the appropriate product, testing it, processing warranty, operating POS cash register for payment and issuing corresponding receipt.
10. What experience you have in the retail arena?
I have worked extensively in the retail business. Previously, I worked as a customer relationship associate at XYZ where I was responsible for providing product information and ensuring that a sale is closed in a professional manner. I also have hands-on experience in inventory management and have some experience dealing with product vendors.
