1. Tell me what do you know about our products?
I know that your products are nation wide products and that they are just what people need the most.
2. Do you have previous experience as a Product Promoter?
No I don't have any experience as a promoter.
3. Tell me what are your career goals as a Product Promoter?
I hoped that I could satisfied and understand what customers'need and introduce the most suitable product to them.
4. Tell me what qualifies you for this position?
Because am willing to go an extra mile to be an extravagant promoter.
5. Tell me do you have any knowledge about the products produced by us?
Yup. Before this, I had do some research about the company background and the advantages of product produced by your company.
6. Explain how do you deal with a customer in a stressful situation?
You may meet a lot of customers who may be stressed or angry. You should know how to tackle such situations.
When asked about this question, be confident to answer it. Give an example where you had to face a difficult person and describe how you handled him/her. Your answer should elaborate on your maturity and diplomatic skills.
7. How is it different from indoor sales?
The difference between indoor and outside sales are as follows :
☛ In outside sales, you need to travel to different places to meet the customers, whereas, in indoor sales, you need to work from the office.
☛ Your appearance counts in the outside sales, whereas, in indoor sales, you will have to interact with the customers through the telephone. Your appearance and body language does not matter but your manner of talking does.
8. Do you know what is target oriented sales?
When an organization aims for a specified amount of sales to be achieved within a specific time frame, it is known as target oriented sales. The harder you work, the more you achieve.
9. According to you, explain me what is the amazing aspect of an inside sales job?
Every job has certain aspects that attract the interest of an employee. It depends on an individual and his interests. Building a strong team can be one of the most amazing aspects of an inside sales job. People who do not like traveling, this aspect will be important to them. So, it varies from person to person.
10. Do you know what is outside sales? How is it different from indoor sales?
When a salesperson goes into the field to meet the potential customers to sell products, it is known as outside sales. It helps in maintaining a face-to-face relationship with the customers.
11. Explain what do you like the most in this job?
Tell the interviewer what made you apply for this job. It can be your interest in any area of sales. Provide proof that you are not simply attending the interview for the sake of getting a job. Make the interviewer feel that you are really interested in this job. For example, say that you like to interact with different kinds of people, and thus, you feel your communication skills will be helpful for this organization.
12. If you met a celebrity customer, what will your reaction be?
Suppose you met a celebrity during your outside sales process and you approached him/her. Give the details of your interaction with him/her i.e. how you introduced yourself, your organization and the product to the customer. Narrate the experience in a detailed manner.
All customers should be considered equal. There should not be any sort of bias while handling a customer. If a celebrity comes to purchase your product, remember, he too is a customer of yours.
13. Do you know what is product management?
Is the whole process of coming up with the idea of a certain product and being able to properly execute and sell out the details of the products to customers as a packagae.
14. Explain which is easier to deal with? The sales or the marketing aspect?
Sales is the exchange of a product for money. It is also known as the action of selling. Whereas, marketing is all about communicating the value of a product or service to the customers.
All the jobs require a considerable amount of input. Both sales and marketing involve healthy communication skills. If you do your best, both the jobs will be easy to deal with. Thus, everything depends on your hard work and interest. You should love your job to achieve self satisfaction.
15. Explain what do you think are your biggest weaknesses and strengths?
Every person has his/her own strengths and weaknesses. When asked about strengths, mention two or three skills related to your field. Describe how your strength can be helpful to the organization.
When asked about your weaknesses, do not hesitate to answer. Remember, no one is perfect in this world. Try to tell them about your weaknesses but you should make sure that the point is not an obstacle for you in getting the job.
16. Tell me how will you appraise your team's work?
Teams are considered to be the building blocks of an organization. Evaluating the performance of your team work is one of the biggest challenges.
There are certain ways through which you can appraise your team work.
☛ Conduct regular team meetings
☛ Establish one-to-one discussions frequently
☛ Provide feedback
☛ Avoid and resolve conflicts within the team
☛ Motivate your team and maintain order
17. Tell me what are your goals and long term objectives in life?
You should have a clear and proper answer for this question. Tell them about the goals and objectives that you have set and achieved. It should give a picture of your mind. For example, your professional goals should be time management skills, learning new skills and achieving new targets. Cite examples from your personal life as well. For example, how your communication skills have bought out the best in you, etc.
18. Explain me which is more important for you: high salary or desired designation?
Both salary and job designation are important in our career. Every organization follows a down to top posts level. For example, salesperson to sales manager, etc. With the change in job posts, your salary will also vary accordingly.
Money is not the ultimate goal of a job. You should be happy with your work in order to give a good output. Your salary will be based on your job designation and performance. Hence, you should give more concentration to your post.
19. Explain how many times have you been blamed for the shortage of achievements?
This question is asked to know about your shortcomings. It is a very common question. You should also mention the ways by which you can deal with these shortcomings. This will also help the interviewer understand the areas where you require training and will also show your level of acceptance.
Accept the fact that no one is perfect in this world. It is not necessary that you will achieve success always. Every person meets failure at one point in their life. Some people might have pointed out your shortage of success a number of times. Success and failure are parts of our career and life. So do not underestimate yourself in case you meet a failure.
20. Explain me where do you see yourself in 5 years?
I see myself as a grown independent business individual.
21. What are key tasks as a Product promoter?
Being enthusiastic. Being positive. Confidence. And a clear brief talker.
22. Tell me is it comfortable to work under a team leader?
You should make yourself comfortable when you work under a team leader. He/She is one who provides directions or instructions to a group of individuals in order to achieve certain goals.
You will gain many benefits and knowledge while you work under a team leader. He/She will help you to rectify your mistakes. He will constantly guide you to achieve your goal by giving feedback every time. It will also help you know the role and responsibilities of a team leader. In future, you may become one.
23. Tell me what is your greatest weakness? What are you doing to improve it?
My greatest weakness is the tendency of losing patient when failure takes place...I am currently learning how to be patient and have persistent.
24. Explain how do you maintain your relationship with your old customers?
Tell the interviewer about the qualities that you possess and which help you build a strong bond with the customers. The company would be interested to know the techniques or styles that you would apply to maintain good relations with your customers.
Maintaining relations with the new and the existing customers is not an easy task. You should never forget your old customers. They are the strength of your organization. Keeping good relations with your old customers would strengthen the organization.
25. Explain me why are you the best candidate for us as Sales Promoter?
Because I am positive minded about thus jib.
Planning to achieve the objectives of two diverse fields, sales and marketing, is very important. You have to plan a strategy which includes branding, segmentation, positioning, etc. It contains 4 Ps (place, price, promotion and product).
27. What do you like the most in this job as Sales Promoter?
Tell the interviewer what made you apply for this job. It can be your interest in any area of sales. Provide proof that you are not simply attending the interview for the sake of getting a job. Make the interviewer feel that you are really interested in this job. For example, say that you like to interact with different kinds of people, and thus, you feel your communication skills will be helpful for this organization.
You should have good persuasion skills to convince people to buy a product. Your communication skills should be excellent. You should be confident enough to rate yourself on a scale of 10 about your convincing skills.
0 to 4 = poor skills, require improvements
5 to 8 = average, needs a bit improvement
9 to 10 = outstanding
As a team leader, you have to look after the performance of every employee. You should help your subordinates in working hard and improve as well. You may get to handle a weak candidate, who might face a lot of hurdles in his work. Make sure that you clear his queries and assist him. Try to give him enough exposure. Make him interact with different employees. S/he should familiarize herself or himself with the handling of customers. Train him/her well and give him/her the confidence to do the work well.
As a salesperson, you should be aware of the principles and working methods of a device. You should have an in depth knowledge as you may need to clarify the queries of the customers. Apart from the basic features, you should also be aware of the working process of the device. It can be a mobile phone, a laptop or any other product. You should use the device once in order to handle the queries effectively. If you gain some practical experience, it will be easy for you to attend to the doubts of the customers regarding that particular device.
You should have the confidence to give a demonstration in front of the customers. This will also give the customers better and more information about the device. While demonstrating, the customers have the right to ask questions or doubts regarding the device. Thus, it is necessary that you should conduct a demonstration in front of the customer.
When asked about your biggest strength, explain about a skill that will help the company grow, e.g. being able to interact easily. This strength of yours would help the company get a lot of customers.
Always remember, no one is perfect. But you can always try to work on your weaknesses. Before satisfying anyone else, you should feel satisfied with your work yourself. You should know your weaknesses and the areas where you lag behind. And, thus, work on them.
Such questions test your knowledge on current affairs. So, keep yourself updated about the current happenings. Read newspapers daily to increase your knowledge. Read news articles related to business, stock markets and international market.
To explain the effect of the stock market over the retail market, you need to know the status of the stock market. So be thorough with the current affairs section.
33. Explain something about your creativity or methods to convince a customer for a big order?
Customers buy a product not only because of the product features that it possess but also for the benefits they gain. The more you explain to the customers about the benefits, the more you can sell a product.
You should be a solution provider. Tell them about your creativity skills or the techniques to convince a customer in your style. Explain how you would give the details about a product.
For example, if you buy a chocolate box, wherein the chocolates are stored in a bowl, convince the customer about having a bowl free. You should think out of the box.
Yes, it is absolutely right.
You should have a pleasant personality in order to impress your customer. Make sure that you talk to them with a smile on your face. It will create a friendly atmosphere between you and your client. Your one smile can make them feel comfortable.
Having patience is another important aspect of a sales job. You meet customers with different attitude each day. Attend to their queries patiently. Do not express any sort of dissatisfaction. Always remember, having patience will give good results at the end.
35. Do you know what is your psychology of selling?
This is where you demonstrate your understanding of the entire structure of selling. Focus on your view of selling as a professional service directed at showing the customer how your product or service meets their needs and improves their lives.
Prepare a concise sales interview answer that highlights your knowledge of how to communicate and build rapport with a client, ask the right questions, identify and understanding the client's values, motives and needs, offer the appropriate solutions, handle objections and close the sale. Include adapting to different personality types and using persuasive communication skills.
